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Refund Policy

Due to the handmade nature of our products, we do not offer refunds or exchanges for change of mind.

If your order arrives damaged or incorrect, please contact WickUp within 48 hours of delivery with photos so we can assist.

Please ensure your shipping details are correct when placing your order, as WickUp is not responsible for orders sent to incorrect addresses provided by the customer.

For refund enquiries contact below

Thank you

The WickUp Team

WickUp

Launceston, Tasmania

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